The Legal Lowdown
Welcome to the serious side of our adventure. Before you hit the road here's where you'll find the terms and conditions that keep your journey smooth.
Check out our guide to responsible travel.
Terms and Conditions:
Description of Services: By acknowledging and agreeing to the description of services outlined in your invoice or on your booking site, you understand that you are purchasing the services as detailed. You also acknowledge and agree that certain services are NOT included and thus are not detailed in the invoice or booking site. These may include, but are not limited to, meals, entry fees for activities/excursions, gratuities, airfare, among others.
Payment Terms: By acknowledging and agreeing to the payment terms outlined in your itinerary, invoice, or booking site, you understand that a non-refundable down payment, as specified, is necessary to secure travel dates. The remaining balance must be paid in full 30 days prior to the departure date.
Cancellation and Refund Policy: By acknowledging and agreeing to our cancellation and refund policy, you understand that unforeseen circumstances may necessitate changes to your plans. Depending on the specifics of your trip, it may be possible to transfer some funds from cancellations to another member of your group or to a future travel date. To maximize your potential refund, please notify your travel guide in writing as soon as possible in the event of a cancellation.
Upon receipt of written cancellation request:
Within 3 days of initial down payment, 100% refund, less any non-refundable payments indicated in the terms.
90+ days before departure date, 75% refund.
60-89 days before departure, 50% refund.
30-59 days before departure, 25% refund.
Less than 30 days before departure, NO refund.
Force Majeure: You acknowledge and agree that Higher Vibes Travel, LLC, our affiliates and successors shall not be liable for any delay, cancellation, or modification of travel services due to events beyond its reasonable control, including but not limited to acts of God, war, fire, hurricanes, tropical storms, floods, other acts of nature, civil unrest, labor disputes, and/or government actions.
Limitation of Liability: You acknowledge and agree that Higher Vibes Travel, LLC, our affiliates and successors, will not be liable for any losses or damages, whether indirect, incidental, special or consequential, in profits, goods or services, irrespective of whether or not you have been advised or otherwise might have anticipated the possibility of such loss or damage.
No Guarantee: You acknowledge and agree that Higher Vibes Travel, LLC, our affiliates and successors, cannot guarantee the results or effectiveness of any of the services rendered or to be rendered. Rather, services shall be executed in a professional manner and in accordance with good industry practice.